fbpx

Arrive Upper Kirby Logo
The Social West Ames Logo

Questions? We Got Answers

Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.

CONTACT US
Renew 2024-2025 FAQ

A. Yes, we do a require renter’s liability insurance. This is offered for $10.95 a month or you can enroll in your own provider. Please contact the office for more information.

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

A. Rent includes WiFi, parking, and access to all our community amenities. Power and water will be split amongst your roommates and charged to your Resident Portal account each month. The price for utilities will vary by the usage.

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions. Please contact the office for more information.

A. To submit a work order, please go to our website or download the app to log in to your Resident Portal. You may also stop by the leasing office or reach out for assistance. If you have a maintenance emergency, please call the office as soon as possible.

Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited. 

A. Yes, we do a require renter’s liability insurance. This is offered for $10.95 a month or you can enroll in your own provider. Please contact the office for more information.

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

A. Rent includes WiFi, parking, and access to all our community amenities. Power and water will be split amongst your roommates and charged to your Resident Portal account each month. The price for utilities will vary by the usage.

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions. Please contact the office for more information.

A. To submit a work order, please go to our website or download the app to log in to your Resident Portal. You may also stop by the leasing office or reach out for assistance. If you have a maintenance emergency, please call the office as soon as possible.

Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited. 

No items found.

Go to Top