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The Social West Ames Logo
The Social West Ames Logo

Questions? We Got Answers.

Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.

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Renew 2024-2025 FAQ

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month, or you can enroll with your own provider. Please contact the office for more information.

A. Yes, we do! If you don’t have a roommate in mind, we offer this program for free. You will fill out a questionnaire on your application to help our team match you with the best roommate we can find.

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The cost for utilities will vary based on usage.

A. Yes, furry friends are welcome! They are considered roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions apply. Please contact the office for more information.

A. To submit a work order, please visit our website or download the app to log in to your Resident Portal. For maintenance emergencies, please call the office as soon as possible.

A. Our leases are individual, meaning you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month, or you can enroll with your own provider. Please contact the office for more information.

A. Yes, we do! If you don’t have a roommate in mind, we offer this program for free. You will fill out a questionnaire on your application to help our team match you with the best roommate we can find.

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The cost for utilities will vary based on usage.

A. Yes, furry friends are welcome! They are considered roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions apply. Please contact the office for more information.

A. To submit a work order, please visit our website or download the app to log in to your Resident Portal. For maintenance emergencies, please call the office as soon as possible.

A. Our leases are individual, meaning you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.